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AshburnhamLock ExpertsOpen 24/7 (249) 494-7410
Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, Collison Heights

Lockouts · Collison Heights

Lost Keys — Same-Visit Rekey

Your purse was taken from the back of a chair at a restaurant. The cards can be cancelled by phone tonight, but the house keys were in the side pocket beside a driver's licence that shows exactly where those keys fit.

In plain words

When a key disappears, cutting yourself another copy solves the wrong half of the problem. You can get in again, but so can whoever finds the original. A same-visit rekey turns that around: the locksmith works through each cylinder the missing key operated, fitting new bottom pins on a conventional lock or resetting a homeowner-rekeyable one through its own procedure, and refits the lock to the door. The lost key still slides into the keyway but no longer lifts the pins to the right height, so it turns nothing. You leave with fresh keys cut on site and the same locks you already had.

Sound familiar?Collison Heights

The call
The lawyer's envelope held two keys for the new house. The previous owners mention a cleaner, a dog walker and a brother who checked on the place, and the builder's paperwork shows six were cut originally. Four are unaccounted for.

NextHow the visit goes

Lost Keys — Same-Visit Rekey · Collison Heights

How the visit goes

Handheld diagnostic unit with a screen and buttons lying on a dirty car floor mat, cabled to a port under the dash. — Collison Heights
  1. Scene 1

    Can all these doors share one key?

    With the cylinders read, the locksmith can say whether the whole property can live on one key. Cylinders from the same keyway family accept the same blank, so they can be pinned to the same combination. Where the front door is one family and the garage entry another, the choice is to keep two keys or swap one cylinder for a compatible one during the visit. Five-pin and six-pin cylinders, and homeowner-rekeyable types, each have their own limits on what they can be matched to. A minute of comparing keyways before the work begins is what makes a single ring possible afterwards rather than a near miss.

  2. Scene 2

    Resetting a homeowner-rekeyable cylinder without its key

    Some newer residential locks carry a small slot beside the keyway that lets a homeowner change the key with a learn tool, but only while a working key is in hand. When that key is the one that was lost, the locksmith uses the manufacturer's reset tool instead: the cylinder is pulled from the lock, seated in the reset fixture, and its internal sidebar and wafers are returned to a blank state. A new key of the right blank is then inserted, the learn tool sets the cylinder to it, and the lock goes back on the door taking the new key and rejecting the old one.

  3. Scene 3

    The old key is now a piece of brass

    Whatever became of the lost key, it stopped mattering the moment the last cylinder went back on the door. It still slides into the keyway, because the keyway did not change, but the pins inside no longer line up with its cuts, so it turns nothing. Whoever finds it in a snowbank in April, or already has it in a drawer, holds a shape that fits your lock and does nothing to it. That is the whole purpose of the visit, and it is worth pausing on: the worry that started the day has a definite ending, and you can watch it demonstrated with the old key in your own hand.

In the van

  • Code key machine
  • Key tags and a key register
  • Cylinder retaining-clip and cap tools
  • Rekeyable-cylinder reset tool
  • Key blanks in common keyways

What shapes the quoteAshburnham Lock Experts

Number of keys cut
New keys are cut on site and counted individually. Two for a couple or six for a household with teenagers and a sitter: name the number and the quote reflects it.
Paperwork for a landlord or building
Where a landlord, condominium or lease requires a written record of the lock change and key count, preparing that note and any key register update is a small named item.
Time and day of the call
A weekday afternoon and a late evening or holiday call cost the same amount for a lost-key rekey. When a stolen wallet makes the visit urgent, the locksmith still confirms the exact figure on site, once the cylinders and keys needed have been looked at.

FeesSame any hour

Have it ready

Before you call · 0 / 3

(249) 494-7410

Questions we hear most

Can a rekey be done in winter, and will the locks freeze afterwards?

Winter is a normal time for this work. Cylinders come off the door and are pinned in the van, out of the wind, and go back on with a dry graphite or PTFE lubricant that sheds moisture rather than holding it the way oil does. A cleaned, dry-lubricated cylinder is less likely to freeze than the gritty one it replaced. Keeping a storm door closed over the main lock helps through freeze-thaw weeks.

When is replacing a lock better than rekeying it?

When the hardware itself is the weak point: a plug worn oval, a cylinder eaten by salt from a driveway-facing door, a light knob lock on an exterior door, a keyway with no blanks left in supply, or when you want a different style, a heavier deadbolt or a keypad. In those cases a new lock keyed to match the rest of the house is fitted in the same visit. Everything else is rekeyed.

What if my front and back doors are different brands?

Different brands often mean different keyways, so the same key blank will not enter both. The locksmith has two routes: replace the cylinder in one lock with a compatible one so both doors take the same key, or rekey each to its own new combination and give you two keys. Which suits you depends on the hardware and how much you want a single ring. Both are decided with you on the doorstep.

Collison Heightsinformation

PeterboroughOntario

Town
Collison Heights, Peterborough
In business
27 years
Hours
Open 24/7
Nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

2021 census: what it means at the door

Every square is one home in a hundred.

  • 64 in 100 homes · older homes
  • About 64% of homes in Peterborough were built in 1980 or earlier, according to the 2021 Census.Decades of seasons move a frame, and an older house often has a front door that locks easily in summer and fights in winter. Setting the strike with the seasons in mind, and choosing a lubricant that stays fluid in the cold, keeps it working year round.
  • Single-detached houses make up about 57% of homes in Peterborough (2021 Census).In areas of mixed housing, landlords may own a house here and a few units there. A locksmith can put all of it under one master system so the owner carries one key while each tenant's key opens only their own door.

Source: Statistics Canada, Census Profile

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On-site assessment

Request a visit.

Your purse was taken from the back of a chair at a restaurant.

(249) 494-7410, open 24/7.