Sound familiar?Peterborough
- The call
- The shop's lever handle goes down as usual, but the latch inside the mortise case never pulls back. Staff are waiting on the sidewalk with their coffees, the door is locked, and the handle is simply moving air.
The lock works, but only if you lean on the door with your hip while turning the key. After a week of humid weather the bolt is jammed against the strike plate, and without that push the key stops halfway.
In plain words
Most seized locks can be saved, and keeping your existing hardware is the aim. A cylinder that has stopped turning is usually recoverable with cleaning and fresh internal parts. A failed tailpiece is a small component swapped without touching the rest of the lock. A bolt bound by the door needs adjustment, not new hardware. Replacement is the answer for a plug or shell that is worn, damaged or hollowed out by corrosion beyond what cleaning and parts can fix, and then the new cylinder is matched to your keyway and finish and, where possible, keyed to the key already in your pocket.
Seized & Jammed Lock Opening · Peterborough
How the visit goes
Scene 1
Loading the door while the key is worked
With the lock family narrowed, the locksmith puts a hand on the door. Pushing it into the frame, pulling it out, and lifting on the handle each change how a bound bolt sits in its pocket, and the key is tried gently in each position. If the key frees up under one of those loads, the door is the cause. Where a second entrance is open, the same lock family is compared with the door swung wide, since a bolt that throws smoothly in mid-air and binds when closed has been pinched by the frame. Nothing is forced during this test; it is a diagnosis, not an attempt.
Scene 2
Freeing a seized cylinder without forcing it
A plug that will not turn is coaxed, not wrenched. The locksmith flushes the keyway with an electronic contact cleaner to lift out grit and old residue, then applies a penetrating lubricant sparingly, since too much simply carries dirt deeper. The key is worked in small movements, in and out and a few degrees each way, letting the pins settle back into their stacks. If the cylinder cap has loosened, it is snugged so the plug sits square. As the plug begins to move, tension is kept light so nothing inside is bent. Once the door is open, the cylinder is removed for proper cleaning rather than left with lubricant masking the wear.
Scene 3
What was done, in writing, with the old parts
You are told plainly which family the jam belonged to and what was done: cylinder cleaned and rebuilt, tailpiece replaced, strike moved, hinges shimmed, mortise spring fitted, or cylinder replaced and keyed to your existing key. Replaced parts are handed over so you can see the wear or the break for yourself. For a rental, tenants and landlords both benefit from that note, since it records that the lock was serviced rather than changed. For an owner it goes in the home file beside the keyway and key code, which makes the next key cut or the next service a shorter conversation.
In the van
- Replacement cylinder
- Key blanks and code cutter
- Cylinder springs, pins and cap
- Long hinge screws
- Mortise case spring and hub
What shapes the quoteAshburnham Lock Experts
- Cutting fresh keys
- If a worn key was part of the trouble, keys cut from the code or a fresh master are counted individually, so say how many the household or staff need.
- Ice and salt on the day
- A cylinder frozen solid or crusted with salt needs thawing, flushing and drying before it can even be diagnosed, and a winter call is quoted with that time in mind.
- Type of lock on the door
- A residential deadbolt, a knob latch, a lever set, a mortise case in an older house and a high-security cylinder each take different tools and time to open and to service.
FeesSame any hour
Questions we hear most
My key turns all the way round but the bolt stays put. What has broken?
The key and cylinder are doing their job; the bar behind the cylinder that drives the bolt, called the tailpiece or cam, has broken, slipped or twisted out of engagement. It is a small part. The locksmith retracts the bolt through the mechanism or removes the cylinder to reach it, then fits a tailpiece of the right length and profile. Your cylinder and keys are unchanged afterwards.
Do I have to prove I live or work here?
It is a normal part of the visit and it protects you as much as anyone. Photo identification matching the address is the simplest route; a lease, a bill, a management record or a manager or neighbour who can confirm you works as well. For a business, the key holder or the person on the lease is enough. If the documents are behind the jammed door, the check is completed once you are inside, before the locksmith leaves.
If the cylinder is replaced, can it be keyed to my existing key?
Often, yes. A replacement cylinder in the same keyway can be pinned to the cuts on the key already on your ring, so the front and back doors stay on one key and nothing else in the house changes. If the old keyway is no longer made or the key is badly worn, the new cylinder comes with fresh keys and the other doors can be rekeyed to match in the same visit.
Lockout Services
- Business Lockout ServiceThe manager who holds the only set of office keys is on a plane.
- Broken Key ExtractionOvernight the deadbolt froze, and this morning the key would only turn partway.
- Break-In Damage Lock RepairThe patio slider is sitting crooked on its track.
- Lost Keys — Same-Visit RekeyYour purse was taken from the back of a chair at a restaurant.
Peterboroughinformation
PeterboroughOntario
Seized & Jammed Lock Opening · Cavan Monaghan, Otonabee-South Monaghan, Ashburnham, Byersville, Claraday, Coldsprings, Collison Heights, Downers Corners, Greenhill, Jackson Heights, Kawartha Heights, Westmount
- Town
- Peterborough
- In business
- 27 years
- Hours
- Open 24/7
- Nights, weekends and holidays, same fees
- Phone
- (249) 494-7410
- Visits
- On-site assessment preferred. Request a visit or call.
2021 census: what it means at the door
Every square is one home in a hundred.
- 64 in 100 homes · older homes
- 57 in 100 homes · mixed housing
- About 64% of homes in Peterborough were built in 1980 or earlier, according to the 2021 Census.Layers of paint build up on older doors and frames, and a lock that seemed to fail is sometimes a latch glued shut by the last coat. Part of the visit in an older area is freeing hardware, cleaning the edges and checking the door swings true.
- Single-detached houses make up about 57% of homes in Peterborough (2021 Census).Where housing is mixed, the same street can hold a solid wood front door, a steel townhouse door and a metal-clad suite door. A locksmith fits each with hardware suited to its construction, so every neighbour ends up with a door that locks properly.
Nearby
On-site assessment
Request a visit.
The lock works, but only if you lean on the door with your hip while turning the key.
(249) 494-7410, open 24/7.